Privacy Policy

Last updated: [Insert Date]

This Privacy Policy describes how Curran Court Hotel (“we,” “us,” or “our”) collects, uses, and discloses personal data and information from visitors to our website, including guests, customers, and users of our services. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of information:

Personal Information: This may include your name, email address, postal address, telephone number, and other information provided by you voluntarily, such as when making a reservation or contacting us through our website.
Non-Personal Information: We may also collect non-personal information, such as browser type, operating system, and website usage data, which helps us improve our website and services.

2. How We Use Your Information

We may use your information for the following purposes:

To process reservations, bookings, and requests for our services.
To respond to inquiries or customer support requests.
To send you promotional materials or updates related to our services, with your consent.
To improve our website, services, and customer experience.

3. Legal Basis for Data Processing

We process your personal data on various legal bases, including:

Consent: When you have provided your explicit consent for specific processing activities.
Contractual Necessity: To fulfil our contractual obligations, such as processing your reservations.
Legitimate Interests: To pursue our legitimate interests in maintaining and improving our website and services.

4. Data Sharing

We may share your personal data with:

Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, IT support, and marketing agencies.
Legal Requirements: When required by applicable law, legal process, or governmental request.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. If you have consented to receive marketing communications, we will keep your data until you opt out.

6. Cookies

We use cookies and similar tracking technologies on our website. Cookies are small text files that are stored on your device when you visit our website. We use cookies for various purposes, including:

Functionality: To enable certain website features and improve your user experience.
Analytics: To gather information about how you use our website and help us improve it.
Marketing: To deliver personalised advertisements and promotions.

You can manage your cookie preferences through your browser settings. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.

7. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can request that we correct inaccurate or incomplete data.
Erasure: You can request the deletion of your data under certain circumstances.
Restriction: You can request that we limit the processing of your data under certain circumstances.
Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your data under certain circumstances.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:

Curran Court Hotel
6 Redlands Rd,
Larne
BT40 1FD

Tel: 028 2827 5505

Email: info@currancourthotel.co.uk

9. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any changes on our website.